Our Customer Reviews

Joe was Great, set my appointment , They were on time, walked the house with me and showed me what was needed. Price was competitive, work done as promised. Very happy when Buddy the Owner came out to check on roof and Cleanup after the install. Thank You!

After a tree fell on my house, my neighbor was confident the team at A Crown Roofing would be able to take care of me. Having never dealt with something like this before, I was not looking forward to navigating the ins and outs of dealing with the roofing company, insurance adjusters, and inspectors.

I was put in touch with Steven at A Crown who came over and reviewed the damage to let me know what my possibilities might be going forward. From the moment Steven introduced himself, he immediately made it his mission to make this experience as seamless as possible. He explained everything that would happen at each step of the process and provided me plenty of reading material so I would be completely informed.

Steven wasn’t able to make it out when the insurance company sent the adjuster to review the damage, but he made sure his colleague was here who was also very easy to work with. He worked directly with the adjuster and really made things less stressful for me since he understood the scope of damage and terminology.

After working with A Crown Roofing, the insurance company determined that due to the extent of the damage and age of the roof, it would need to be replaced. Steven actually came back out to take some additional pictures under the tarp for the insurance company. I was so thankful he was able to immediately work this into his schedule so I could get my claim processed ASAP.

The longest part of this process was getting the check from my insurance company. Once I did receive it, A Crown moved at light speed. They called the bank that my home is financed through and set an appointment for me to get the check endorsed. After everything was signed, they picked up the check and I had a new roof.

The only thing they could have done better is provided a heads up on when the roofing supplies were going to be dropped off. The very next morning after the supplies were dropped off, the dumpster showed up and the roofing crew right behind them. I was so impressed with how fast everything happened, but a heads up would have made things a bit easier. We went with Weathered Wood for the shingle color and the crew was almost completely done installing it within the first day. They only spent half of the next day completing the work and cleaning.

The sales manager Joe was in direct contact with me during and after the process working with my insurance company to make sure any issues they have are handled. Not only did he handle any interactions with the insurance company on my behalf, he got a wind mitigation report completed on the new roof and actually reduced my rate! This was definitely the icing on the cake for the experience. I’m beyond happy my neighbor recommended A Crown Roofing because the amount of stress it eliminated from this process doesn’t have a price tag.

AJ was on it from the beginning to the end. He did everything he said he would do and our new roof looks amazing!!

Crown Roofing was very honest in their evaluation of the condition of my roof decking. They gave me an accurate estimate of the work to be done before the shingles could be replaced. They worked hard to keep the cost withing my insurance claim and worked with the insurance company when the damage exceed the initial quote. When they were finished my roof was as good as new. With a couple of added improvements which I also saw as necessary. I am highly satisfied with the products used and the workmanship.

Fantastic! Roof looks amazing! Great, personal employees!